Terms and Conditions
Liz Honey Promotions & Entertainment (T/A Manga Pty Ltd ABN 75 068 020 646) (“LHPE”) provides ticketing services, including the sale and distribution of event tickets. In providing these services, LHPE owns and operates lizhoney.com (the “Site”).
Please read these Terms and Conditions carefully before purchasing a ticket. By purchasing a ticket from LHPE, you agree to be bound by these Terms and Conditions.
These Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).
Variation to Terms and Conditions
LHPE may vary these Terms and Conditions at any time by updating them. Any variations will only apply to ticket purchases made after these Terms and Conditions have been updated.
Refunds, exchanges and replacements
1. LHPE will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated
(and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law
(including the Australian Consumer Law). You must apply for a refund within a reasonable time.
LHPE does not offer refunds or exchanges as a result of a change in your personal circumstances.
2. If an event is cancelled, rescheduled or significantly relocated, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund or exchange. LHPE will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.
3. LHPE will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. LHPE may charge a reasonable fee for the replacement of tickets. LHPE may not replace tickets where seating is unallocated (general admission tickets).
Variations to performances or events
4. LHPE reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues,
seating arrangements (including ticket categories) and audience capacity.
Conditions of entry
5. Admission to an event is subject to the the following terms unless otherwise specified:
(a) You may be denied entry into, or removed from, an event where LHPE has reasonable grounds to do so, including if you breach these Terms and Conditions , or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.
(b) If you arrive late, you may not be admitted until a suitable break in the event.
(c) You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment
Authenticity and validity of tickets
6. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from LHPE or other authorised points of sale.
Resale of tickets & scalping
7. Tickets may not, without the prior written consent of LHPE, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder may be refused admission. LHPE
will take all reasonable steps to notify you of LHPE’s intention to
cancel the ticket or render it invalid within a reasonable time
before cancelling it or rendering it invalid.
Errors
8. While LHPE takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. LHPE may cancel an order made as a result of any such error, although in the case of a pricing error LHPE will endeavour to contact you to give you the option of purchasing the ticket at the correct price.